FlexVerify Account Monitoring

VerifyFlexVerify demonstrates a financial institution’s commitment to customer account security and to providing efficient access to information for its personnel.

 

Management Benefits

  • Automatic display of customer photo and signature card ensures verification policy is consistently followed
  • Exposure to fraud is greatly reduced
  • Teller transactions are completed more rapidly
  • Images are acquired using “passive” capture methodologies, resulting in a positive customer experience
  • Special instructions unique to an account can be included
  • Frequent branch visitors can be prioritized on each account to further streamline inquiries
  • Photo and signature identification records can be created for frequent customers who do not have an account ownership at the financial institution

 

Processing Benefits

  • Automated image transfers to branch locations include streamlined archiving functions for subsequent inquiries on the same account, eliminating unnecessary bandwidth usage and data archiving
  • An unlimited number of customer images can be added per account
  • Advanced lookup features allow personnel to locate customers based on granular searches such as telephone number or partial taxpayer identification number
  • Bank-wide access ensures information is available at any department
  • Ability to restrict edits to certain records
  • Seamless FlexTeller integration ensures system use during critical teller transactions
  • Quick-view history list of recent inquiries to assist with rapid access
  • Depending on policy, image archiving can be based on signature snippet of each customer or account level signature card images
  • Digital signature acquisition enables document preparation to include signatures as an automatic function within the account opening process (when used with FlexAccounts)

 
 

Download the FlexVerify product sheet.

 
 

FlexVerify Overview
Fraud Detection