Sunday July 27 2008


KEY BENEFITS


FlexVerify demonstrates a financial institution’s commitment to customer account security and to providing efficient access to information for its personnel.

MANAGEMENT BENEFITS

  • Automatic display of customer photo and signature card ensures verification policy is consistently followed.
  • Exposure to fraud is greatly reduced.
  • Teller transactions are completed more rapidly.
  • Images are acquired using “passive” capture methodologies, resulting in a positive customer experience.
  • Special instructions unique to an account can be included.
  • Frequent branch visitors can be prioritized on each account to further streamline inquiries.
  • Photo and signature identification records can be created for frequent customers who do not have an account ownership at the financial institution.

PROCESSING BENEFITS

  • Automated image transfers to branch locations include streamlined archiving functions for subsequent inquiries on the same account, eliminating unnecessary bandwidth usage and data archiving.
  • An unlimited number of customer images can be added per account.
  • Advanced lookup features allow personnel to locate customers based on granular searches such as telephone number or partial taxpayer identification number.
  • Bank-wide access ensures information is available at any department.
  • Easy account maintenance – ability to edit records can be restricted.
  • Seamless FlexTeller integration ensures system use during critical teller transactions.
  • Quick-view history list of recent inquiries to assist with rapid access.
  • Depending on policy, image archiving can be based on signature snippet of each customer or account level signature card images.
  • Digital signature acquisition enables document preparation to include signatures as an automatic function within the account opening process (when used with FlexAccounts).

Delivery Channel Solutions
Picture & Signature Verification
 
FlexVerify overview
 
Key benefits
 
Integrated features
 
Fraud prevention
Telephone Banking