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Management
reporting detailing individual teller and branch productivity,
bulk cash handling for analysis accounts, and transaction
trends of various accounts. Reporting is available on
any workstation within the financial institution, including
user defined report writing capabilities and extracts
to spreadsheet software for further analysis.
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Saving
Bond redemption within FlexTeller. Interest tables automatically
provide current bond values plus interest. Transactions
include host-integrated taxpayer information collection
to automate end of year IRS reporting purposes.
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Saving
Bond purchases with Fed Line upload. FlexTeller completes
savings bond purchases, including collection of all requisite
bond order information. Bond purchases are available at
administrative terminals as an electronic file that can
be transmitted to Fed Line for automatic ordering.
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Cashier’s
Check, Money Order printing at the teller workstation
(when using supported printers). Official check printing
routines accommodate existing forms, including field-specific
control such as font or point size. If desired, printing
to a designated network printer is also supported.
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Cash
Dispenser Integration. For busy retail locations, FlexTeller
speeds check cashing transactions, transmitting payout
information to cash dispensers automatically, including
bank-defined bill mixes to eliminate manual entries by
tellers.
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Remote
Supervisor Override with internal messaging system. Any
supervisor on the network, whether or not they use FlexTeller,
can monitor teller requests for a supervisor override.
Transaction information – including authorization/denial
or specific instructions – can be shared between
teller and supervisor workstations.
