Saturday May 17 2008
 


KEY BENEFITS


Atris Technology provides a solution that extends well beyond the teller line. FlexTeller makes a favorable impression throughout a financial institution.

MANAGEMENT BENEFITS

  • Bank policies are consistently followed by personnel at every location.
  • Staffing requirements are readily identified.
  • System parameter files are accessible and can be modified by bank management, allowing changes in policy or procedure to be automatic.
  • User-friendly application makes hiring tellers with little or no experience a non-issue.
  • System controls are designed to follow bank policies (cash handling limits, account debits limits, override capabilities, etc.) and are set by group or individual teller experience level.
  • Automated warnings prevent tellers from keeping excessive cash in their drawer.
  • Executive reporting delivers monthly, annual or multi-year summary reports to keep decision makers well informed of productivity.
PROCESSING BENEFITS
  • Multi-function printers remove dependencies on other hardware products.
  • Automated end of day balancing functions allow tellers to rapidly begin serving customers again.
  • Electronic journaling includes various search capabilities, allowing tellers to locate previous transactions more rapidly.
  • Tellers are presented with critical information from the host banking software automatically - no need to “drill down” into account inquiries and locate Stops, Warnings, etc.
  • Because auto-balance functions are imbedded within each teller transaction, error corrections performed at proof are greatly reduced.
    ·Automated limits will prevent tellers from creating check batch runs beyond proof department guidelines (i.e., over $10,000.00).
  • Teller validations can be tailored to make encoding more efficient, even supporting character recognition software systems, reducing manual data input.
  • Teller electronic journals are available for review by proof department, instead of requiring copies of transactions via fax or courier - FlexTeller licensing is not required.

CUSTOMER BENEFITS

  • Customers receive consistent service no matter which teller or window or branch location they visit.
  • Customer accounts receive automatic debit and credit memoposts with each transaction - no more guesswork about how a deposit or withdrawal transaction was processed.
  • Tellers no longer walk away from their terminals to complete complex transactions, resulting in shorter wait times.
  • Customers are not required to continually present personal identification, reinforcing the “high touch” relationship with their Community Bank.
   
 
Delivery Channel Solutions
Teller Automation
 
FlexTeller overview
 
Key benefits
 
Integrated features
 
Optional processes
 
BSA auditing
 
Check 21
Telephone Banking