Atris
Technology provides a solution that extends well beyond
the teller line. FlexTeller makes a favorable impression
throughout a financial institution.
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Bank policies are consistently followed by personnel at
every location.
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Staffing
requirements are readily identified.
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System
parameter files are accessible and can be modified by
bank management, allowing changes in policy or procedure
to be automatic.
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User-friendly
application makes hiring tellers with little or no experience
a non-issue.
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System
controls are designed to follow bank policies (cash handling
limits, account debits limits, override capabilities,
etc.) and are set by group or individual teller experience
level.
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Automated
warnings prevent tellers from keeping excessive cash in
their drawer.
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Executive
reporting delivers monthly, annual or multi-year summary
reports to keep decision makers well informed of productivity.
PROCESSING
BENEFITS
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Multi-function
printers remove dependencies on other hardware products.
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Automated
end of day balancing functions allow tellers to rapidly
begin serving customers again.
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Electronic
journaling includes various search capabilities, allowing
tellers to locate previous transactions more rapidly.
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Tellers
are presented with critical information from the host
banking software automatically - no need to “drill
down” into account inquiries and locate Stops, Warnings,
etc.
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Because
auto-balance functions are imbedded within each teller
transaction, error corrections performed at proof are
greatly reduced.
·Automated limits will prevent tellers from creating
check batch runs beyond proof department guidelines (i.e.,
over $10,000.00).
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Teller
validations can be tailored to make encoding more efficient,
even supporting character recognition software systems,
reducing manual data input.
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Teller
electronic journals are available for review by proof
department, instead of requiring copies of transactions
via fax or courier - FlexTeller licensing is not required.
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Customers
receive consistent service no matter which teller or window
or branch location they visit.
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Customer
accounts receive automatic debit and credit memoposts
with each transaction - no more guesswork about how a
deposit or withdrawal transaction was processed.
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Tellers
no longer walk away from their terminals to complete complex
transactions, resulting in shorter wait times.
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Customers
are not required to continually present personal identification,
reinforcing the “high touch” relationship
with their Community Bank.
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