FlexVerify Account Monitoring
FlexVerify demonstrates a financial institution’s commitment to customer account security and to providing efficient access to information for its personnel.
Management Benefits
- Automatic display of customer photo and signature card ensures verification policy is consistently followed
- Exposure to fraud is greatly reduced
- Teller transactions are completed more rapidly
- Images are acquired using “passive” capture methodologies, resulting in a positive customer experience
- Special instructions unique to an account can be included
- Frequent branch visitors can be prioritized on each account to further streamline inquiries
- Photo and signature identification records can be created for frequent customers who do not have an account ownership at the financial institution
Processing Benefits
- Automated image transfers to branch locations include streamlined archiving functions for subsequent inquiries on the same account, eliminating unnecessary bandwidth usage and data archiving
- An unlimited number of customer images can be added per account
- Advanced lookup features allow personnel to locate customers based on granular searches such as telephone number or partial taxpayer identification number
- Bank-wide access ensures information is available at any department
- Ability to restrict edits to certain records
- Seamless FlexTeller integration ensures system use during critical teller transactions
- Quick-view history list of recent inquiries to assist with rapid access
- Depending on policy, image archiving can be based on signature snippet of each customer or account level signature card images
- Digital signature acquisition enables document preparation to include signatures as an automatic function within the account opening process (when used with FlexAccounts)
Quick Links
FlexVerify Product Sheet